Community Feedback
Our Community Feedback system enables private and public surveys
![](https://i0.wp.com/libraryengagementhub.net/wp-content/uploads/2022/04/cyber-security-05.png?resize=1080%2C440&ssl=1)
How
Community Feedback through Surveys and Suggestions from the Community
Never before have libraries had the ability to:
Target just those who attended an event to complete a survey specific to an event
Choose to create surveys that are selective (as per point a) above) or make them available generally
While our Survey component has clear advantages & differentiators, as well as being fully integrated within the LEH environment, LEH also works with external survey systems
![create_survey Event Service comparison](https://i0.wp.com/libraryengagementhub.net/wp-content/uploads/2022/04/create_survey.png?resize=1080%2C348&ssl=1)
![answer library survey answer library survey](https://i0.wp.com/libraryengagementhub.net/wp-content/uploads/2022/04/answer_survey.png?resize=1080%2C507&ssl=1)
How our Community Feedback system works
Our Community Feedback system has many unique features over common survey products, including:
Set up public or private surveys:
- Public surveys allow you to invite all members to participate (Eg a general customer satisfaction survey, etc.
- Private surveys allow you to apply a survey to specific group. Eg just those who attended a specific event; just those who opted in to receiving New Monthly Titles, etc.
Send messages to customized groups of customers re a survey to encourage them to participate – they can access the survey via an email or SMS communication.
The system limits one customer to a single survey submission.
You can download survey reports for the statistics and responses.
Close the survey on a custom date.