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Feature
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LEH Interactive SMS
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Other SMS providers
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Full details of the items in question (for Reservations, Overdues, Courtesy, Very Overdue, Pre-expiry reservations, very overdue)
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Example
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Allow customers to assist library recover very overdue items
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Example
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Provide mechanism for library to ‘gently’ promote itself via SMS borrower notices
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Example
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Non-returns / very overdue items
Gently offer each customer an opportunity to contribute to the cost of replacement…
Instead of the library going to the expense of trying to recover an item or merely absorbing its loss, a very cost-effective mechanism now exists whereby the library can allow customers to pay part or all of its cost, without imposition or distress
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Example
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