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LEH Quote. Page 4 - Library Engagement Hub

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Feature LEH Interactive SMS Other SMS providers
Full details of the items in question (for Reservations, Overdues, Courtesy, Very Overdue, Pre-expiry reservations, very overdue) Tick Cross Example
Allow customers to assist library recover very overdue items Tick Cross Example
Provide mechanism for library to ‘gently’ promote itself via SMS borrower notices Tick Cross Example
Non-returns / very overdue items Gently offer each customer an opportunity to contribute to the cost of replacement… Instead of the library going to the expense of trying to recover an item or merely absorbing its loss, a very cost-effective mechanism now exists whereby the library can allow customers to pay part or all of its cost, without imposition or distress Tick Cross Example
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